Dispute Resolution Data enables you to discover the value of arbitration and mediation through the exploration of aggregated international case data. DRD provides cost, time, and other valuable process information for users to formulate strategies that transform levels of service.
Aggregated dispute resolution data will provide professionals in the field with insight through historic and current geographic and case-type reports on dispute resolution claims, durations and processes. This information is valuable in assessing risk management and strategy. As one participant said after attending a session:
"An essential decision making tool when a company is faced with a dispute that may have to be solved by mediation or arbitration."
The Dispute Resolution Data Team
Experienced in arbitration, mediation, technology and innovation
Chairman & CEO
Bill led AAA/ICDR for 19 years. and he has served as both an arbitrator and a mediator. For 12 years he was a member of the UNCITRAL Arbitration Working Group. He founded CAMCA (the Commercial Arbitration and Mediation Center for the Americas), and has been a Visiting Senior Fellow in Negotiation, Mediation and Arbitration at Duke University Law School, and a visiting professor at Seton Hall University Law School, University of Richmond Law School, Virginia Union University, and Virginia Commonwealth University. He has had 46 articles and book chapters published in professional journals, and has edited and authorized the filing of 9 amicus curiae briefs on a range of arbitral issues before the Supreme Court of the US and with other state and federal courts. He has delivered over 80 keynote addresses on arbitration and mediation at business and legal conferences worldwide. He is an elected member of the ICCA Governing Council.
At an earlier time he was an executive in both federal and state courts in the United States, and was the Director of a seminal study of Federal Courts in America mandated by the US Congress and reporting to the President, the Chief Justice of the Supreme Court, and the Speaker of the House of Representatives of the US Congress. He is the former Chairman of the Board of the American Management Association, and of Girard College. He was a Poteet Fellow at Wake Forest University, and holds a Juris Doctor Degree from the University of Richmond Law School, and an MBA Degree from the Wharton School of the University of Pennsylvania.
Executive Leadership • Arbitration • International Law • Business Development
Prior to being involved in mediation and arbitration Debi had successful careers with Time Magazine overseeing sales operations of 135 employees and in commercial real estate development in California. She established and led a statewide mediation program throughout the state of SC and was a National VP online dispute resolution with American Arbitration Association, where she helped develop and oversee a 2-state mediation initiative for homeowners in Louisiana and Mississippi following Hurricane Katrina. She is trained as a mediator, and she is a former board member and editor of publications for an international organization headquartered in Paris, France – Arbitral Women. She holds a BA and MBA.
Executive Leadership • Mediation • International Relations • Business Development
Justin Boykin joined DRD as Technical Director with over 10 years of experience in the IT industry. With a degree in Computer Information Systems from ECPI College of Technology, he has extensive experience in application development and management. Justin has specialized in project management for federal agencies, and at DRD will combine this large-scale project leadership experience with his knowledge of new and changing technologies to provide strategic direction to DRD’s Application Development team. Justin brings to DRD technical skill, leadership experience, and a passion for using cutting-edge technologies to identify and meet the needs of data contributors and researchers around the world.
Technology Strategy • Project Management • Customer Service
Key Accounts, North America
Matt Jillson comes to DRD with over a decade’s experience in legal sales. He has extensive experience in both team-based sales and sales management, including leadership of an 11-representative sales team serving seven states and Washington, DC. Matt is committed to helping his clients achieve their goals, and skillfully discerns clients’ business processes to provide optimal solutions to their needs. He has experience in a variety of industries, including engineering, manufacturing, and law, and his passion for entrepreneurship makes him a valuable part of the DRD team. Through Matt’s commitment to his clients, coupled with his ability to communicate across diverse industries, he is able to help law firms and international business understand and utilize DRD’s data to improve their efficiencies, decision-making, and client services.
Leadership • Team-Based Sales • Client Services
Key Accounts, North America
Prior to his work with DRD, Dan was the senior executive of a multinational consumer products company. He has extensive experience in organizational leadership, business integration, and technical and customer service. His background includes quality data compilation and analysis for domestic and international stakeholders; greenfield startup of new manufacturing facilities; development of production, safety, quality, and financial business scorecards; and staffing and development of management and workforce. Dan has served as a commercial arbitrator, and has aided local government and nonprofit organizations in strategic planning, economic development, and executive coaching. Dan’s commitment to fostering clients’ success, coupled with his expertise in organizational processes, allow him to communicate the value of DRD’s data, help businesses utilize the data, and ensure that DRD’s data meets its subscribers’ needs.
Organizational Leadership • Business Integration • Customer Service
Natalie is a "hands on" / do whatever it takes team member that helps DRD in the area of administrative support. She has previous experience working with start-up businesses, and early in her career she worked as a media planner and a national television buyer. She is also engaged in a broad range of civic activities. She has a BS in Advertising/ Marketing from Syracuse University.
Customer Service • Administration • General Bookkeeping
Advisor, Latin America
Diana Droulers is a lawyer and arbitrator from Caracas, Venezuela who has vast experience in the creation and management of arbitral institutions worldwide. Diana has overseen more than 600 arbitration and mediation cases, and holds leadership positions on a number of advisory boards and arbitral interest groups, including ICC International Court of Arbitration, International Federation of Commercial Arbitration Institutions (IFCAI), the Advisory Board of the Institute for Transnational Arbitration, the Board of Directors of Arbitral Women’s Group, and The Spanish Arbitration Club. She was the Executive Director of the Arbitration Centre of the Caracas Chamber of Commerce, which she founded in 1998 and led until April 2015. Diana brings her cross-cultural insight to bear as DRD’s Latin America Advisor, and helps ensure that DRD is recognizing and meeting the needs of arbitral institutions and data subscribers globally.
Leadership • Arbitration • International Law
Adrian Winstanley is an English solicitor with 20 years’ experience in international commercial arbitration and mediation. He has served as the Registrar and Director General of the London Court of International Arbitration (LCIA), as well as member of the Clifford Chance arbitration team. Adrian has extensive experience overseeing the administration of many hundreds of arbitrations, mediations, and adjudications from a wide range of industries and jurisdictions. He played a pivotal role in the establishment and operation of DIFC-LCIA (Dubai), LCIA-India (Delhi), and LCIA-MIAC (Mauritius); in the process acquiring valuable insight into commercial arbitration in the Gulf, Asia, and Africa. Adrian is a member of the LCIA Court; was a member of its Board for 15 years; and has sat on the Board of the International Dispute Resolution Centre (IDRC), one of the world’s leading arbitration hearing facilities, since its foundation in 1999. He was Secretary-Treasurer of the International Federation of Commercial Arbitration Institutions (IFCAI) from 2000 to 2009; and a Vice President of IFCAI from 2009 to 2013.
Adrian retired as LCIA Director General in June 2014, to pursue a career as ADR consultant, arbitrator, and mediator. He brings his rich experience to DRD as the team’s European Advisor, and helps ensure that DRD is meeting the needs of arbitral institutions and data subscribers in Europe and beyond.
Leadership • Arbitration • International Law
Lauren Renée Moore
Lauren is an anthropologist and editor from the University of Kentucky, where she is currently pursuing her PhD. She serves as the Website Editor for DRD, where she draws on extensive experience conducting interview-based research, and on her experience as a writer, editor, and reviewer for a number of scholarly organizations. With her analytical training, Lauren has helped DRD assess its strengths and weaknesses as it develops to meet researchers’ and contributors’ needs. She uses her writing and editing skills to help DRD clearly express its goals and successes through its website and other media. As an anthropologist, Lauren is committed to fostering cross-cultural understanding, and uses her passion for language to make DRD’s written materials as clear and accessible as possible.
Qualitative Research & Analysis • Writing & Editing • Project Management
Application Design & Development
With 67 years of combined experience, DRD's application development team, SPARC, is well versed in the entire software development lifecycle, as well as experience with launching startups. The SPARC team supports DRD's application and marketing sites and is headquartered in Charleston, SC.
Software Development • Web Design • User Interface and Experience • Project Management • Quality Assurance
As a British Golden Retriever, Violet (aka Data Dog) is the mascot of the DRD application DEMO environment - a place where data contributors can practice entering data before moving to the live environment.
Birding • Walking with sticks • Sleeping • Enjoying peanut butter